Every booking receives a dedicated coordinator, confirmed vehicle, and real-time driver communication from reservation to arrival.
Provide your details and we'll respond with a confirmed quote and vehicle recommendation within 2 hours.
For standard transfers, 24–48 hours is ideal. For weddings, large groups, or custom experiences, we recommend 1–2 weeks in advance to secure your preferred vehicle and driver. Last-minute requests are accommodated based on availability — call us directly for same-day or next-day needs.
We monitor your flight in real time. If your arrival time changes, your driver adjusts automatically. You will never arrive to find an empty curb — we track every leg of your journey from wheels-up to wheels-down. No additional charge for flight delay adjustments.
Every ONYX driver undergoes a federal background check, DMV record review, and in-person vetting before their first assignment. Drivers are trained in defensive driving, client discretion, and vehicle presentation standards. We carry full commercial vehicle insurance on every booking.
Yes. All five fleet vehicles are available for direct reservation. If your preferred vehicle is already booked on your date, we will notify you immediately and recommend the best available alternative. Vehicle upgrades are occasionally available at no additional charge when requested in advance.
We service the entire state of Arizona. Regular routes include Scottsdale to Sedona, Grand Canyon, Flagstaff, Tucson, and all Arizona wine regions. Out-of-state transfers are available upon request — contact us directly for pricing on long-haul charters.
Standard cancellations made 24+ hours before the transfer are fully refunded. Cancellations within 24 hours are subject to a 50% cancellation fee. For multi-day charters and event bookings, a separate cancellation schedule applies and will be outlined in your booking confirmation.